Contact Centre Manager Jobs in UK

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Business Development Manager - Customer Services/Contact Centres

Date: 2023-12-02 (Cached)

Job Description: The role will focus on the Citizen Services business unit, with a specific focus on the customer services and contact centre market. Home-based with UK Travel.

Company: Serco Plc
Hiring Organization: Serco Plc
Salary: TBD
Location: Remote
Street Address: TBD

Locality: Remote
Region: disclosed when applied
Postal code: disclosed when applied


Job Details




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Contact Centre Team Manager

Date: 2023-12-02 (Cached)

Job Description: Deliver a customer centric culture within your team and department through effective handling of new and existing customers requests, taking ownership of…

Company: RAC
Hiring Organization: RAC
Salary: TBD
Location: Walsall WS5
Street Address: TBD

Locality: Walsall WS5
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Contact Centre Manager - Fixed Term 12 Months

Date: 2023-12-02 (Cached)

Job Description: A demonstrative experience of working in a contact centre leadership role, achieving KPIs and business objectives. Health & wellbeing schemes and discounts.

Company: LNER
Hiring Organization: LNER
Salary: TBD
Location: Newcastle upon Tyne NE3
Street Address: TBD

Locality: Newcastle upon Tyne NE3
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Contact Centre Manager

Date: 2023-12-02 (Cached)

Job Description: Have similar experience in leading and managing a contact contact. Stay updated with industry trends and patterns in the market in order to drive continuous…

Company: Page Personnel
Hiring Organization: Page Personnel
Salary: TBD
Location: London
Street Address: TBD

Locality: London
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of Contact centre

Date: 2023-12-02 (Cached)

Job Description: The successful head of contact centre will have. Lead and motivate a team of call centre managers and agents, providing coaching, training, and ongoing…

Company: Page Personnel
Hiring Organization: Page Personnel
Salary: TBD
Location: London
Street Address: TBD

Locality: London
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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Study Centre Manager

Date: 2023-12-02 (Cached)

Job Description: You will be responsible for the operational and day to day running of the centre, and be the local point of contact for our students.

Company: Arden University
Hiring Organization: Arden University
Salary: TBD
Location: Birmingham B5
Street Address: TBD

Locality: Birmingham B5
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Sales Team Manager (Fully Remote - Contact Centre)

Date: 2023-12-02 (Cached)

Job Description: Day-to-day management of an outbound sales contact centre team. I am looking for an experienced Contact Centre Sales Team Manager for an amazing brand on a…

Company: Cactus Search
Hiring Organization: Cactus Search
Salary: TBD
Location: Remote
Street Address: TBD

Locality: Remote
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Contact Centre Manager

Date: 2023-12-02 (Cached)

Job Description: Have a background of leading Contact Centre operations (Sales and Service). This operation is dealing with inbound customer enquiries and through the growing…

Company: Pertemps Network Group
Hiring Organization: Pertemps Network Group
Salary: TBD
Location: Staffordshire
Street Address: TBD

Locality: Staffordshire
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Band 3- Contact Centre Agent, Outpatients

Date: 2023-12-02 (Cached)

Job Description: To positively affect the patient experience by providing smooth day to day operation of the Outpatient Contact Centre, facilitating a patient focused,…

Company: West Hertfordshire Teaching Hospitals NHS Trust
Hiring Organization: West Hertfordshire Teaching Hospitals NHS Trust
Salary: TBD
Location: St Albans AL3
Street Address: TBD

Locality: St Albans AL3
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service Adviser, Financial Health

Date: 2023-12-02 (Cached)

Job Description: Analytical problem solving skills in the scenario based questions, whilst being customer centric and empathetic.

Company: Monzo
Hiring Organization: Monzo
Salary: TBD
Location: Glasgow
Street Address: TBD

Locality: Glasgow
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Engine Shed Centre Manager

Date: 2023-12-02 (Cached)

Job Description: The Centre Manager oversees day to day operations at Engine Shed, the renowned innovation centre that sits at the heart of Bristol’s thriving tech ecosystem.

Company: University of Bristol
Hiring Organization: University of Bristol
Salary: TBD
Location: Bristol BS8
Street Address: TBD

Locality: Bristol BS8
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Contact Centre Team Manager - Hybrid Working

Date: 2023-12-02 (Cached)

Job Description: This role reports to the Front Office Manager and is responsible for delivering Guardian’s Customer Service proposition to achieve target business outcomes.

Company: Punter Southall Group
Hiring Organization: Punter Southall Group
Salary: TBD
Location: Reading RG1
Street Address: TBD

Locality: Reading RG1
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Contact Centre Team Manager - Hybrid Working

Date: 2023-12-02 (Cached)

Job Description: This role reports to the Front Office Manager and is responsible for delivering Guardian’s Customer Service proposition to achieve target business outcomes.

Company: Guardian
Hiring Organization: Guardian
Salary: TBD
Location: Reading RG1
Street Address: TBD

Locality: Reading RG1
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Immigration Enforcement - National Command and Control Unit – Contact Centre Team Leader/Chief Immigration Officer

Date: 2023-12-02 (Cached)

Job Description: A proven track record in delivering a high level of performance within a contact/call centre environment. Provide confidence to senior managers in our handling…

Company: Home Office
Hiring Organization: Home Office
Salary: TBD
Location: Manchester
Street Address: TBD

Locality: Manchester
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Contact Centre Operations Manager

Date: 2023-12-02 (Cached)

Job Description: Service Delivery: Ensure the delivery of target service levels across two channels, including emails and live chat.

Company: Pertemps Network Group
Hiring Organization: Pertemps Network Group
Salary: TBD
Location: London
Street Address: TBD

Locality: London
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



CUSTOMER EXPERIENCE AGENT

Date: 2023-12-02 (Cached)

Job Description: Keep accurate and timely records of all communication contacts with customers. As a Customer Experience Agent, you will be the first point of contact for…

Company: G4S
Hiring Organization: G4S
Salary: TBD
Location: Wath upon Dearne
Street Address: TBD

Locality: Wath upon Dearne
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Northumberland FA - Centre Manager

Date: 2023-12-02 (Cached)

Job Description: CountyFA's support, develop, and govern grassroots football in their regions. Lead and always drive the professional delivery of excellent customer service.

Company: The Football Association
Hiring Organization: The Football Association
Salary: TBD
Location: Newcastle upon Tyne
Street Address: TBD

Locality: Newcastle upon Tyne
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Contact Centre Operations Manager

Date: 2023-12-02 (Cached)

Job Description: Create and present MI on contact centre performance to key stakeholders across the business. Create and implement a clear strategy and vision across the contact…

Company: Page Personnel
Hiring Organization: Page Personnel
Salary: TBD
Location: Leeds
Street Address: TBD

Locality: Leeds
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Student Administrator

Date: 2023-12-02 (Cached)

Job Description: This role plays a pivotal part in providing administrative support to students and the individual Schools across the University.

Company: University of Bristol
Hiring Organization: University of Bristol
Salary: TBD
Location: Bristol BS8
Street Address: TBD

Locality: Bristol BS8
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Call Centre Assistant

Date: 2023-12-02 (Cached)

Job Description: We are the first point of contact for our patients, clients, suppliers and staff throughout the Trust and the wider NHS.

Company: University Hospitals of North Midlands NHS Trust
Hiring Organization: University Hospitals of North Midlands NHS Trust
Salary: TBD
Location: Stoke-on-Trent ST4
Street Address: TBD

Locality: Stoke-on-Trent ST4
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Business Centre Manager- Hybrid Working

Date: 2023-12-02 (Cached)

Job Description: Competitive Salary, plus Company Car, 33 days holiday, Life Assurance and other great Company benefits. As a Business Centre Manager you will drive the standard…

Company: TrustFord
Hiring Organization: TrustFord
Salary: TBD
Location: Bristol
Street Address: TBD

Locality: Bristol
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Contact Centre Agent

Date: 2023-12-02 (Cached)

Job Description: 37.5 hours per week (Varied shifts (please see shift pattern attached)). You will help provide an essential service to patients, members of the public and…

Company: Cambridge University Hospitals
Hiring Organization: Cambridge University Hospitals
Salary: TBD
Location: Cambridge
Street Address: TBD

Locality: Cambridge
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Contact Centre Night Advisor

Date: 2023-12-02 (Cached)

Job Description: Hours: 31.5 hours per week Monday - Sunday, 4 nights on and 4 Nights off. Working between 10pm and 8am. Salary: £26,337 per annum, plus bonus and benefits.

Company: Unite Students
Hiring Organization: Unite Students
Salary: TBD
Location: Bristol BS1
Street Address: TBD

Locality: Bristol BS1
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Contact Centre Manager (Sales)

Date: 2023-12-02 (Cached)

Job Description: Proven experience in achieving sales targets and familiarity with contact center KPIs. We're keen to speak with senior operational leaders with strong…

Company: Black & White
Hiring Organization: Black & White
Salary: TBD
Location: Sheffield
Street Address: TBD

Locality: Sheffield
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Contact Centre Operations Manager

Date: 2023-12-02 (Cached)

Job Description: Service Delivery: Ensure the delivery of target service levels across two channels, including emails and live chat.

Company: Cactus Search
Hiring Organization: Cactus Search
Salary: TBD
Location: London
Street Address: TBD

Locality: London
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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