A person working as a Help Desk Assistant in will on average earn $31272 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
Rate Type | Amount (USD) |
---|---|
Yearly salary | $31,272.00 |
Weekly salary | $601.38 |
Daily salary | $85.68 |
Hourly salary | $10.71 |
This means help desk assistant salary is below average!
Job Industry: customer service
Description: A Help Desk Assistant is responsible for providing technical support and assistance to end-users regarding computer systems, software, hardware, and network-related issues. They assist customers via phone, email, or in-person, troubleshooting problems, diagnosing errors, and resolving technical issues. Help Desk Assistants also document customer inquiries and resolutions, maintain records, and escalate complex problems to appropriate teams if necessary. They may also provide basic training to users on software applications and systems.
Tagged with: Help Desk Assistant, Technical Support, Troubleshooting, Customer Service, Computer Systems, Software Support.