A person working as a Customer Service Engineer in will on average earn $57866 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $57,866.00 |
| Weekly salary | $1,112.81 |
| Daily salary | $158.54 |
| Hourly salary | $19.82 |
This means customer service engineer salary is above average!
Job Industry: customer service
Description: A customer service engineer is responsible for providing technical support and assistance to customers regarding the installation, operation, and maintenance of products or services. They are the primary point of contact for troubleshooting and resolving any issues that customers may encounter. This role requires a strong understanding of the product or service, excellent communication skills, and the ability to work well under pressure. The main responsibilities of a customer service engineer include diagnosing and troubleshooting problems, providing step-by-step instructions for issue resolution, documenting customer interactions and solutions, coordinating with other departments for escalated issues, and ensuring customer satisfaction. They may also be involved in product testing, training customers on product usage, and providing feedback to improve product functionality.
Tagged with: Customer Service Engineer, Technical Support, Troubleshooting, Problem Resolution, Communication Skills, Product Knowledge