A person working as a Team Supervisor Call Center in will on average earn $47034 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $47,034.00 |
| Weekly salary | $904.50 |
| Daily salary | $128.86 |
| Hourly salary | $16.11 |
This means team supervisor call center salary is below average!
Job Industry: customer service
Description: A Team Supervisor in a call center is responsible for overseeing the daily operations of a team of customer service representatives. They ensure that the team meets performance targets, resolves customer issues efficiently, and maintains a high level of customer satisfaction. The supervisor provides guidance and support to team members, conducts regular performance evaluations, and identifies areas for improvement. They also handle escalated customer complaints and collaborate with other departments to address complex issues. Additionally, the team supervisor is involved in recruiting and training new team members, implementing standard operating procedures, and monitoring call center metrics to identify trends and make data-driven decisions.
Tagged with: Team Supervisor, Call Center, Customer Service, Leadership, Performance Management, Customer Satisfaction