A person working as a Technical Support Engineer in will on average earn $59658 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $59,658.00 |
| Weekly salary | $1,147.27 |
| Daily salary | $163.45 |
| Hourly salary | $20.43 |
This means technical support engineer salary is above average!
Job Industry: information technology
Description: A technical support engineer is responsible for providing assistance and resolving technical issues related to software, hardware, or other technology products. They work closely with customers or clients to understand and diagnose problems, offer guidance, and provide solutions. Technical support engineers may communicate through various channels such as phone calls, emails, or chat systems to troubleshoot and resolve issues effectively. Their primary duties include analyzing and identifying the root cause of technical problems, documenting solutions and maintaining records, conducting research to stay up-to-date with current technology trends, and collaborating with other teams to ensure customer satisfaction. Additionally, they may also be involved in training users on new products or features.
Tagged with: Technical Support Engineer, IT Support, Troubleshooting, Customer Service, Problem-Solving, Communication Skills