A person working as a Technical Support Manager in will on average earn $71913 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $71,913.00 |
| Weekly salary | $1,382.94 |
| Daily salary | $197.02 |
| Hourly salary | $24.63 |
This means technical support manager salary is above average!
Job Industry: information technology
Description: A Technical Support Manager is responsible for overseeing and managing a team of technical support professionals who provide assistance and guidance to customers facing technical issues. They ensure that the team delivers exceptional customer service by resolving problems, answering inquiries, and providing technical solutions. The Technical Support Manager also plays a crucial role in developing and implementing strategies to improve the efficiency and effectiveness of the support team. They collaborate with other departments to identify and address recurring issues, develop training programs for the team, and stay updated with the latest technological advancements. Strong leadership, communication, and problem-solving skills are essential for this role.
Tagged with: Technical Support Manager, Customer Service, Problem-solving, Team Management, Communication, Leadership