A person working as a Technical Support Specialist in will on average earn $47521 per year (pre-tax value). Salary is provided in USD ($/dollar) value.
Below is a break-down of yearly, monthly, weekly and hourly rate.
| Rate Type | Amount (USD) |
|---|---|
| Yearly salary | $47,521.00 |
| Weekly salary | $913.87 |
| Daily salary | $130.19 |
| Hourly salary | $16.27 |
This means technical support specialist salary is below average!
Job Industry: information technology
Description: A technical support specialist is responsible for providing assistance and guidance to customers or clients who are experiencing technical issues with products, software, or services. They handle inquiries, troubleshoot problems, and offer solutions through various communication channels such as phone, email, or live chat. Technical support specialists diagnose and resolve hardware or software malfunctions, install and update software applications, and provide step-by-step instructions to users. They may also log and track customer interactions, escalate complex issues to higher-level support teams, and maintain knowledge bases or documentation for future reference.
Tagged with: technical support, customer service, troubleshooting, software, hardware, communication