Customer Care Complaints Manager Jobs in UK

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Customer Care & Complaints Manager

Date: 2023-12-02 (Cached)

Job Description: Manager. The successful candidate will lead a small team to improve customer service and provide effective complaint handling relating to the Council’s landlord…

Company: Oxford City Council
Hiring Organization: Oxford City Council
Salary: TBD
Location: Oxford
Street Address: TBD

Locality: Oxford
Region: disclosed when applied
Postal code: disclosed when applied


Job Details




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Complaints Team Manager GTRF

Date: 2023-12-02 (Cached)

Job Description: Champion the use of complaints data as a valuable source of customer feedback. This insight should be used to improve the customer experience and prevent…

Company: HSBC
Hiring Organization: HSBC
Salary: TBD
Location: Worthing
Street Address: TBD

Locality: Worthing
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Specialist Customer Care

Date: 2023-12-02 (Cached)

Job Description: Investigating emotive and complex customer and client queries, concerns and complaints related to an extensive range of products.

Company: Barclays
Hiring Organization: Barclays
Salary: TBD
Location: Sunderland SR3
Street Address: TBD

Locality: Sunderland SR3
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service Agent - Remote UK only

Date: 2023-12-02 (Cached)

Job Description: Handle complaints, considering customer resolution and financial impact. Your customer-centric approach and problem-solving skills will be essential to…

Company: Love Holidays
Hiring Organization: Love Holidays
Salary: TBD
Location: London
Street Address: TBD

Locality: London
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Relations Manager

Date: 2023-12-02 (Cached)

Job Description: Investigate and resolve complex customer complaints and act as a point of contact for escalations. You will be a role model in great complaint handling with the…

Company: DFDS UK & Ireland
Hiring Organization: DFDS UK & Ireland
Salary: TBD
Location: North Shields NE29
Street Address: TBD

Locality: North Shields NE29
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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Complaints Co-Ordinator

Date: 2023-12-02 (Cached)

Job Description: Our complaints coordinators play a really important role in the organisation, ensuring complaints are investigated fairly and thoroughly and within clear…

Company: Frimley Health NHS Foundation Trust
Hiring Organization: Frimley Health NHS Foundation Trust
Salary: TBD
Location: Slough SL2
Street Address: TBD

Locality: Slough SL2
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service Advisor

Date: 2023-12-02 (Cached)

Job Description: This isn’t your bog standard customer service role, you will have overall case management responsibility for your customers, escalating issues where necessary,…

Company: Centrica
Hiring Organization: Centrica
Salary: TBD
Location: Leicester LE19
Street Address: TBD

Locality: Leicester LE19
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Quality Customer Care Manager

Date: 2023-12-02 (Cached)

Job Description: You will be the primary point of contact for customer care, adeptly managing and resolving complaints across all departments.

Company: Pendragon
Hiring Organization: Pendragon
Salary: TBD
Location: Kingston upon Hull HU9
Street Address: TBD

Locality: Kingston upon Hull HU9
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Resolution Agent

Date: 2023-12-02 (Cached)

Job Description: This is a customer- facing role, dealing with gas and electricity enquiries for our Pay As You Go Energy (PAYGE) customers, including complaints over call.

Company: Centrica
Hiring Organization: Centrica
Salary: TBD
Location: Leeds LS12
Street Address: TBD

Locality: Leeds LS12
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service Manager

Date: 2023-12-02 (Cached)

Job Description: Resolve customer complaints in a timely manner. Meet business KPIs across the customer care department. Deliver top-tier customer care across all channels…

Company: Page Personnel
Hiring Organization: Page Personnel
Salary: TBD
Location: Hitchin
Street Address: TBD

Locality: Hitchin
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Support Advisor

Date: 2023-12-02 (Cached)

Job Description: As an On Holiday Support Advisor, you’ll provide exceptional levels of customer care on in-bound calls, offering solutions and resolving queries.

Company: EasyJet
Hiring Organization: easyJet
Salary: TBD
Location: Luton Airport
Street Address: TBD

Locality: Luton Airport
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



ECOM CUSTOMER CARE EXPERT

Date: 2023-12-02 (Cached)

Job Description: This isn’t your typical customer care role. Liaising with colleagues or managers to find the best solutions to customers’ issues inside or outside the…

Company: Dr Martens
Hiring Organization: Dr Martens
Salary: TBD
Location: London
Street Address: TBD

Locality: London
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Multi-Site Customer Experience Manager

Date: 2023-12-02 (Cached)

Job Description: This is based around an overarching customer intimacy ethos and how service lines are experienced. Manage the complaints process to agreed SLAs, monitoring…

Company: Nuffield Health
Hiring Organization: Nuffield Health
Salary: TBD
Location: Romford
Street Address: TBD

Locality: Romford
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Care Team Leader

Date: 2023-12-02 (Cached)

Job Description: You are passionate about improving customer experience within Moneybox, especially with reference to complaints and vulnerable customers.

Company: Moneybox
Hiring Organization: Moneybox
Salary: TBD
Location: London
Street Address: TBD

Locality: London
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Operations Manager (Property and Care)

Date: 2023-12-02 (Cached)

Job Description: Deliver Net Promoter Score (NPS) targets and reduce complaints focusing on first contact resolution. Drive a customer centric performance culture, which enables…

Company: McCarthy Stone
Hiring Organization: McCarthy Stone
Salary: TBD
Location: Newcastle upon Tyne NE3
Street Address: TBD

Locality: Newcastle upon Tyne NE3
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



hospital at home administrator/ virtual ward Co-ordinator

Date: 2023-12-02 (Cached)

Job Description: To liaise with the Clinical team and operational/service managers to provide a high-quality empathetic service and highlight any problems, working together as a…

Company: Frimley Health NHS Foundation Trust
Hiring Organization: Frimley Health NHS Foundation Trust
Salary: TBD
Location: Camberley GU16
Street Address: TBD

Locality: Camberley GU16
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service Advisor - Hybrid

Date: 2023-12-02 (Cached)

Job Description: Investigating emotive and complex customer and client queries, concerns and complaints related to an extensive range of products.

Company: Barclays
Hiring Organization: Barclays
Salary: TBD
Location: Sunderland SR3
Street Address: TBD

Locality: Sunderland SR3
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Care Manager

Date: 2023-12-02 (Cached)

Job Description: Strong skills in conducting care assessment and care planning. Extensive care experience with a proven track record in providing consistent excellent customer…

Company: Home Instead
Hiring Organization: Home Instead
Salary: TBD
Location: Crowborough TN6
Street Address: TBD

Locality: Crowborough TN6
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Relations Manager

Date: 2023-12-02 (Cached)

Job Description: Excellent communication, interpersonal and customer care skills. Proven experience in managing administration processes relating to customer complaints and…

Company: Sanctuary
Hiring Organization: Sanctuary
Salary: TBD
Location: London E14
Street Address: TBD

Locality: London E14
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service Manager

Date: 2023-12-02 (Cached)

Job Description: Confidence in emailing customers, and utilising our customer database. Liaising with build team, sales, after sales and customer care teams on any customer…

Company: Vistry Group PLC
Hiring Organization: Vistry Group PLC
Salary: TBD
Location: Broxbourne EN10
Street Address: TBD

Locality: Broxbourne EN10
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service Advisor

Date: 2023-12-02 (Cached)

Job Description: Being responsible for fulfilling customer requests whilst demonstrating professionalism and empathy to ensure each customer is valued.

Company: Barclays
Hiring Organization: Barclays
Salary: TBD
Location: Glasgow G41
Street Address: TBD

Locality: Glasgow G41
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Experience Manager

Date: 2023-12-02 (Cached)

Job Description: Our Customer Experience department is responsible for providing the very highest standards of customer service, ensuring that each customer complaint is…

Company: FMG
Hiring Organization: FMG
Salary: TBD
Location: Huddersfield HD2
Street Address: TBD

Locality: Huddersfield HD2
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service Advisor

Date: 2023-12-02 (Cached)

Job Description: Commitment to providing a first class service to customers and repairers. Responsible for building relationships within the repair network to ensure smooth…

Company: Vizion Network Limited
Hiring Organization: Vizion Network Limited
Salary: TBD
Location: Kingston upon Hull
Street Address: TBD

Locality: Kingston upon Hull
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Band 6 Assistant Service Manager

Date: 2023-12-02 (Cached)

Job Description: The post holder will work with their administrative team to drive and deliver excellent person-centred care and customer service.

Company: Royal Free London NHS Foundation Trust
Hiring Organization: Royal Free London NHS Foundation Trust
Salary: TBD
Location: London NW3
Street Address: TBD

Locality: London NW3
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Interweave Service Manager

Date: 2023-12-02 (Cached)

Job Description: Resolving any service problems and customer complaints. Maintaining customer relationships and improving response times. Overall oversight of the service desk.

Company: Humber Teaching NHS Foundation Trust
Hiring Organization: Humber Teaching NHS Foundation Trust
Salary: TBD
Location: Kingston upon Hull HU10
Street Address: TBD

Locality: Kingston upon Hull HU10
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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